Privacy Policy

1. Introduction

RJO Property Solutions ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Property Information: Details about properties you own or manage
• Communication Records: Records of correspondence and communications with us

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our property management services
• To communicate with you about our services and respond to inquiries
• To process payments and maintain financial records
• To comply with legal obligations and regulatory requirements

4. Legal Basis for Processing

Under GDPR, we process your personal information based on:

• Contract: Processing necessary for the performance of a contract with you
• Legitimate Interest: Processing necessary for our legitimate business interests
• Consent: Where you have given clear consent for specific purposes
• Legal Obligation: Processing required to comply with legal requirements

5. Data Sharing and Disclosure

We may share your personal information with:

• Trusted service providers who assist us in delivering our services
• Professional advisors (lawyers, accountants, etc.) when necessary
• Regulatory authorities and government agencies when required by law
• Emergency services when necessary to protect health and safety

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your information
• Right to Object: Object to certain types of processing

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new "Last updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: